MOUNT KILIMANJARO SEARCH AND RESCUE EVACUATION finally, a solution to 25 years of inefficient and outdated search and rescue gears has been found. Kilimanjaro SAR the only helicopter-based search and rescue company eager to save lives of people on the Mountain offers the best and modern search and rescue services using helicopters that can fly in any weather. We are making you the hero of our story by making Kilimanjaro the safest tourist destination in Africa.
EVACUATION
An emergency medical service to ensure your safety while hiking Mount Kilimanjaro and Mount Meru with helicopters that can be deployed within 5 minutes. We ensure a quick response and guarantee your safety regardless of the season.
Our helicopter will pick you up from the designated area on the mountain, where our medical team will immediately start an inflight medical treatment. Upon landing at KIA/Moshi Airport there will be transport, to take you to a place of local residents. If so necessary for further medical attention upon landing, you will be taken to our modern private High Altitude Medical clinic ideal for Acute Mountain Sickness (AMS).
Kilimanjaro SAR accepts insurance with Evacuation coverage up to 6,000 meters above Sea Level. Please be aware that coverage and eligibility requirements for this benefit differ by policy. The website linked below showcases 75 different policies and providers that offer Medical Evacuation coverage.
Dial our 24/7 active toll-free number 0800 713 713 for an immediate medical response
HERO FLIGHT (DESCENT FLIGHT).
Award your client a happy ending by booking a decent flight with us and get a 20% discount, turn the 2-day descent into a 60-minute flight, generate more profit by saving time and attending to more clients.
Kilimanjaro SAR (Search And Rescue) is the only helicopter-based search and rescue company on the Mountain. It offers the best and modern search and rescue services using helicopters that can fly in any weather. Kilimanjaro SAR strives to make Kilimanjaro the safest tourist destination in Africa.
An emergency medical service to ensure your safety while hiking Mount Kilimanjaro and Mount Meru with helicopters that can be deployed within 5 minutes. We ensure a quick response and guarantee your safety regardless of the season.
Our helicopter will pick you up from the designated area on the mountain, where our medical team will immediately start an in-flight medical treatment. Upon landing at KIA/Moshi Airport there will be transport, to take you to your local residence. If you require further medical attention upon
landing, you will be taken to our modern private High Altitude Medical clinic ideal for Acute Mountain Sickness (AMS).
Kilimanjaro SAR accepts insurance with Evacuation coverage up to 6,000 meters above Sea Level. Please be aware that coverage and eligibility requirements for this benefit differ by policy.
Emergency Contact Number:
https://www.squaremouth.com/travel-insurance-benefits/medical-evacuation-and-repatriation
Dial our 24/7 active toll-free number 0800 713 713 for an immediate medical response.
FAQ ABOUT INSURANCE
1. What kind of travel insurance do my clients need for a helicopter evacuation on Mount Kilimanjaro?
– Travel insurance which covers Medical Evacuation up to 6,000 Meters, above sea level. It is very important your clients ask the travel insurance companies to include this in their final prices.
2. Is the same insurance required for evacuation on Mount Meru?
– If clients are climbing Mt Kilimanjaro and they have proper insurance coverage up to 6000m then they will also be covered on Mt Meru.
3. What do I do if my client doesn’t have this kind of insurance?
– Ask the client to contact their Travel Insurance company to ensure they will have Medical Evacuation up to 6000m.
4. Why do standard insurance packages do not cover high altitude trekking?
– There is more risk involved for the insurance company, which means less profit.
– The risk of Acute Mountain Sickness (AMS) increases dramatically above 2800 Meters, as do the costs of emergency medical services and evacuation.
5. Is it possible for Kilimanjaro SAR to evacuate a client without proper insurance?
– Yes, it’s possible. Kilimanjaro SAR is committed to saving the lives of all climbers. In case they lack proper insurance, they will have to pay for evacuation costs after they are fully recovered

6. Can Kilimanjaro SAR help my client to issue proper insurance?
– No, it is very simple to purchase this insurance online or over the phone – even from Tanzania. However, as time goes on Kilimanjaro SAR will recommend the best insurers to tour operators, and so tour operators will recommend insurers to their clients.
7. Do I have to submit my client’s document prior to hiking?
– Yes, Kilimanjaro SAR advises tour operators to submit their clients’ insurance details and passport copies before hiking.
– We need the operators to give us all climbing manifests prior to hiking.
8. What kind of insurance is required for evacuation within national parks and game reserves?
– Any travel insurer that lists medical evacuation (altitude detail is unnecessary).


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COVID-19 SAFETY AND SANITARY MEASURES NOTICE

Due to the recent Covid 19 worldwide pandemic, to keep our guests and indeed our staff safe, we have made serious steps to cub the impact of the pandemic that we would like to make you aware.  We believe that with careful planning and consideration by our staff and guests we can continue to provide the best hospitality services on safari.  For now, this may be our new norm and routines.

The measures taken include the following:
  1. All our staff have received full vaccination approved by WHO
  2. All our staff have received full training in health and safety-related to the COVID-19 virus and are required to be extra vigilant with their personal hygiene and daily routines.
  3. Health condition of driver-guides will be monitored for not less than a week before being assigned to take clients on safari.
  4. City transfer and safari vehicles will be regularly disinfected before picking up clients, especially the high-touch surfaces and seats.
  5. While our vehicles are already cleaned between transfers, they will now also be disinfected between each use.
  6. To keep social distancing, safari vehicles with 4-window seats will be redesigned to take only 2 people in the passenger cabin.
  7. Safari vehicles with 6-window seats will still be available for families/group of friends wishing to travel together in one vehicle.
  8. The driver-guide will be at hand to oversee guests observe the recommended physical distancing at park entry gates, picnic sites, and while checking in at accommodation facilities.
  9. Each guest will receive their own adventure kit, which includes a Wildlife Guides' Journal, mini fan, mask and hand sanitizers, as well as a pair of binoculars – all in cleaned before each new set of guests.
  10. Guests are encouraged to come with their own masks;
  11. The driver-guide will take necessary personal protection precautions at all times which include wearing of masks and using sanitizer regularly after each physical contacts.
  12. Please be assured that all our selection of partner properties we work with have their strict COVID-19 hygiene policy in place.
  13. Tanzania wasn't Really affected by Covid 19 to the same extent as most other countries, especially those in Europe and South America. However, we will keep the above measures in place for your peace of mind.

Our meet and greet teams at airports will still be there to accompany guests into transfer vehicles.

Thank you for your understanding and we look forward to welcoming you to Tanzania for your African safari holiday of a lifetime.

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